Contact Us

At Insurvia, we value your feedback, questions, and concerns. Whether you're a player experiencing a technical issue, a copyright owner needing assistance, or a business interested in partnerships, we are here to help.

How to Reach Us

Email Support
For general inquiries, technical support, DMCA notices, or feedback, please email us at:
support@insurvia.web.id

We aim to respond to all emails within 48 hours on business days.

Business Hours

We are available to respond to your messages during the following hours:

Monday – Friday: 9:00 AM – 6:00 PM (GMT+7)

Saturday & Sunday: Closed (email responses may be delayed)

Mailing Address

(Note: Currently, we operate as a digital-only platform and do not maintain a physical office for public visits.)

Collaboration & Advertising

Interested in collaborating or advertising on Insurvia? Contact us via email with the subject line:
Business Inquiry: [Your Topic]
We welcome proposals related to digital advertising, game licensing, and content partnerships.

Reporting a Problem

  1. If you experience a bug, broken link, or issue with one of our games, please include:
  2. Game title
  3. The device and browser you used
  4. A description or screenshot of the problem

Your feedback helps us improve the site for everyone.

Thank you for visiting Insurvia.web.id — your ultimate destination for the best HTML5 games in 2025. We appreciate your support and look forward to hearing from you.